Support Developer

We are expanding our team to support our growing user base, and we are looking for you if you love helping clients with technical questions.
Support Developer
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About TapRaise

TapRaise is a SaaS company located in Breda, entirely focused on the optimization of fundraising. Our clients include 65+ NGOs and industry-leading fundraising agencies. We count on an extensive network and have more than ten years of digital product development experience.

We are on a mission to increase worldwide social impact. Currently, the team consists of 1 product owner, 1 scrum master, 7 developers, and 1 sales executive. We strive to create a workplace culture that promotes fun, well-being, and employee satisfaction. As an international-oriented company, we prefer to communicate in English in the office.

About the role

We built our products using cloud-native technology and we use new, but proven, technologies. We involve our end-users in the development process to ensure that our work makes a difference.

As a part of our team, you will collaborate closely with team members and clients to deliver high-quality software solutions that adhere to coding standards and emphasize code reusability. Our development process follows agile methodologies, working in sprints of 2 weeks.

At TapRaise, we embrace the flexibility and benefits of a hybrid work environment (two times a week on-site). As an international-oriented company, we speak and work in English.

What we expect from you

  • You are eager to take on a new challenge.
  • You are comfortable with basic programming in HTML, CSS and PHP.
  • You are passionate about making an impact.
  • You can work independently and as part of a team.
  • You like to work in an Agile environment.
  • You have some relevant customer support or development work experience.
  • You have an analytical mind and like to solve complex problems.
  • You like to help others succeed.

What we offer

  • A competitive salary that matches your experience.
  • An opportunity to grow in seniority level and salary increase.
  • A yearly personal development budget.
  • Travel allowance.
  • Flexible work hours.
  • A healthy work-life balance.
  • 35 paid vacation days.
  • MacBook Pro and other gear.
  • Quarterly team-building activities.
  • Inspiring startup incubator environment.

We believe work should be an enjoyable and meaningful experience, where collaboration is encouraged. We are committed to understanding your ambitions and working alongside you to help you achieve them.

At TapRaise, we prioritize transparency, humility, and approachability, embracing these values regardless of age, culture, background, gender, or religion.

If you think you are a good addition to our team, we would love to hear from you.

Disclaimer: we do not accept unsolicited resumes from agencies. All unsolicited resumes will be considered our property, and will not be obligated to pay a referral fee.