Implementation Consultant

We are expanding our team to support our growing user base, and we are looking for you if you can help us grow even further.
Implementation Consultant
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About TapRaise

TapRaise is a SaaS company located in Breda, entirely focused on the optimization of fundraising. Our clients include 65+ NGOs and industry-leading fundraising agencies. We count on an extensive network and have more than ten years of digital product development experience.

We are on a mission to increase worldwide social impact. Currently, the team consists of 1 product owner, 1 scrum master, 7 developers, and 1 sales executive. We strive to create a workplace culture that promotes fun, well-being, and employee satisfaction. As an international-oriented company, we prefer to communicate in English in the office.

About the role

As an Implementation Consultant, you play a crucial role in deploying and integrating the company's products and services within our clients' organizations. This requires flexibility, adaptability, and a proactive approach to tackle the diverse challenges that arise in a fast-paced and evolving business environment.

At TapRaise, we embrace the flexibility and benefits of a hybrid work environment (minimum two times a week on-site). You might also need to visit customers at their locations.

What we expect from you

  • You have at least 3 years of relevant working experience.
  • Fluent in Dutch and English - both spoken and written.
  • Customization: Analyze and understand client needs to offer customized solutions.
  • Project Management: Oversee implementation from planning to execution.
  • Technical Setup: Manage software installation and system integration.
  • Training: Provide client training and ongoing support.
  • Collaboration: Work with various teams for cohesive delivery and satisfaction.
  • Documentation: Create detailed project documentation.
  • Quality Assurance: Ensure solutions meet quality standards and client expectations.
  • Scalability: Design solutions with future growth in mind.
  • Problem Solving: Demonstrate strong problem-solving capabilities.
  • Process Optimization: Streamline processes for efficiency.
  • Feedback: Use client feedback to improve products/services.

What we offer

  • A competitive salary that matches your experience.
  • An opportunity to grow in seniority level and salary.
  • A yearly personal development budget.
  • Travel allowance.
  • Flexible work hours.
  • A healthy work-life balance.
  • 35 paid vacation days.
  • MacBook Pro and other gear.
  • Quarterly team-building activities.
  • Inspiring startup incubator environment.

We believe work should be an enjoyable and meaningful experience, where collaboration is encouraged. We are committed to understanding your ambitions and working alongside you to help you achieve them.

At TapRaise, we prioritize transparency, humility, and approachability, embracing these values regardless of age, culture, background, gender, or religion.

If you think you are a good addition to our team, we would love to hear from you.

Disclaimer: we do not accept unsolicited resumes from agencies. All unsolicited resumes will be considered our property, and will not be obligated to pay a referral fee.